Nikco Sports guarantees 100% satisfaction on all products! If you are unhappy with your order, please contact customer service immediately upon receipt.
If you are not 100% satisfied with your product, you have 10 business days to self-return the product from the date it was delivered to you to Nikco Sports. Returned items must be in the same condition as when received. You may self-return using any carrier that you prefer; FedEx, UPS, or USPS. We highly encourage you to get a tracking number for the item you are returning so that you know when it is received at our warehouse for liability purposes.
Please include the invoice or a copy of the invoice with your return. We also require an explanation of why the product is being returned.
Damaged Items: Please inspect your order immediately upon arrival. It is the responsibility of the receiver at the address the item was delivered to for prompt inspection of the contents in the delivery. If you believe you have received a damaged item, you have 5 days once delivered (including weekends) to contact Nikco Sports directly about the damage. DO NOT send the damaged item back. You will be required to email customer service with photos of the packaging as well as the damaged item. Please include a description of the damage and be sure to include a photo of your invoice as well! Due to shipping policies, insurance liability, etc., Nikco Sports cannot make any exceptions on damaged items that are reported 5 days after initial delivery.
If you would like to self-return product after the 10 business day time frame mentioned above, your order is subject to a 30% restocking fee and will only be accepted if an RMA number was issued to you by one of our customer service representatives. That RMA number must be on the outside of the package being returned.
Your credit will be processed within one week of receipt into our warehouse. However, the time it takes for the refund to post to your account is completely dependent upon your card processor.
If you have any questions please call us at 1-800-345-2868.
Returns may ship to:
Attn: Returns Department
516 Trade Center Blvd.
Chesterfield, MO 63005