Frequently Asked Questions


Shipping Method

We process all orders as quickly as possible, and we do so in the order in which they are received.

If the item that you ordered is in stock, it will ship from our warehouses within 2 - 10 business days.

Signature Required Deliveries:

Orders require a signature upon delivery. Please, be aware you or someone in your household needs to sign for your package(s) when they arrive. This is done to protect you from stolen ad lost pakages.

On very rare occasions, an item may be out of stock. If that happens, we will contact you to let you know within 1 business day of your order.

If you order a pre-order item and are having it autographed, the autograph process depends on athlete/coach schdule. We will keep you updated with expected shipping dates. The added time covers all of the logistics associated with getting items to the athlete, getting a signing date, and return shipment to our warehouse. Published signing dates for athletes are subject to change without notice and are based on the availability of the signer. However, we notify our customers of any delays in the anticipated signing date.

Special requests for delivery options will be honored if it’s possible to do so. Please contact the SALES department at 1-800-345-2868 to make these requests. In the event we are unable to comply with special shipping requests, a Nikco Sports associate will contact you with options. Shipping and handling costs will vary for oversized, over weight, or irregular packaged items. We do our best to keep shipping and handling fees as low as possible.

Additional shipping charges will apply for noncontiguous states in the U.S. as well as international orders.

What do I do if I receive a damaged item in my order?

Please email us a image to

Product Info

Pre Order Policy

Pre-Ordering secures your Exclusive Limited Edition item(s).   It ensures your item ships to you on the first date it becomes available. Expected ship date can be found on the product page.

Due to the limited nature, discounts are not applicable on pre-orders.

Your item will be reserved immediately after payment is verified. Your card is charged at time of pre order.

Gift flyers are also available here.

How do you authenticate your items?

For our limited edition, exclusive footballs, basketballs, baseballs, and hockey pucks, those come with an individually numbered Certificate of Authenticity that you can display with your item itself. The ball itself will have the limited edition printed on it, but will not be individually numbered.

For our limited edition, exclusive framed pieces, the piece itself is individually numbered.

For our items that we are offering to be autographed at a signing that we coordinate on our exclusive product, we provide a Photo Certificate of Authenticity whenever possible. It is at the signer’s discretion if we may take a photo during the signing itself. Normally it is not an issue. We take that photo of the signer autographing the item to create our Photo Certificate of Authenticity showing the signing happening.



Do you purchase memorabilia from individual sellers

What if I want a unique item that isn’t listed on your website?

Please call our sales team at 800-345-2868 so that we can help you to find whatever you are looking for. We have been in business for 30 years and can usually source sports memorabilia for our customers.

Why have I received an email saying the item I've ordered is out of stock?

On rare occassions, an item may be sold out, due to a customer placing an order over the phone or with an account exective and our website may not update within the time you placed your order.

How can I purchase a gift voucher

Returns & Exchanges

What is your return policy?

Nikco Sports guarantees 100% satisfaction on all products! If you are unhappy with your order, please contact customer service immediately upon receipt.

If you are not 100% satisfied with your product, you have 10 business days to self-return the product from the date it was delivered to you to Nikco Sports. Returned items must be in the same condition as when received. You may self-return using any carrier that you prefer; FedEx, UPS, or USPS. We highly encourage you to get a tracking number for the item you are returning so that you know when it is received at our warehouse for liability purposes.

Please include the invoice or a copy of the invoice with your return. We also require an explanation of why the product is being returned.

Damaged Items: Please inspect your order immediately upon arrival. It is the responsibility of the receiver at the address the item was delivered to for prompt inspection of the contents in the delivery. If you believe you have received a damaged item, you have 5 days once delivered (including weekends) to contact Nikco Sports directly about the damage. DO NOT send the damaged item back. You will be required to email customer service with photos of the packaging as well as the damaged item. Please include a description of the damage and be sure to include a photo of your invoice as well! Due to shipping policies, insurance liability, etc., Nikco Sports cannot make any exceptions on damaged items that are reported 5 days after initial delivery.

If you would like to self-return product after the 10 business day time frame mentioned above, your order is subject to a 30% restocking fee and will only be accepted if an RMA number was issued to you by one of our customer service representatives. That RMA number must be on the outside of the package being returned.

Your credit will be processed within one week of receipt into our warehouse. However, the time it takes for the refund to post to your account is completely dependent upon your card processor.

If you have any questions please call us at 1-800-345-2868.

Returns may ship to:

Nikco Sports
Attn: Returns Department
516 Trade Center Blvd.
Chesterfield, MO 63005

When can I expect my refund?

Once your return is received at our warehouse, plase allow 7 business for refund to be processed.


Business Hours

We are located in the St. Louis, MO metro area, so we are in the Central time zone. Our hours of operation are 8:00 AM until 5:00 PM, Monday through Friday. We are closed on major holidays to allow our employees to celebrate with their families.

What forms of payment do you accept?

MasterCard, Visa, Discover, PayPal, Gpay, PayPal Pay Later


📞  (800) 345-2868

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$3+ million dollars donated to charity. As a company, Nikco Sports holds a strong commitment to giving back to the community.

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Nikco Sports has 30 years building long-term relationships with some of the greatest and most respected athletes on the market today. It’s authentic. We guarantee it!

Past Signing

*Inventory numbers fluctuate daily and are subject to change without notice.  All prices and inventory are subject to change due to milestone achievements or death.*